Frequently Asked Questions
Everything you need to know about shopping with Duchess Boutique.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that sale items and intimate apparel are final sale and cannot be returned.
How do I know which size to choose?
Each product page features a detailed size guide. Since we curate collections from various designers, we recommend checking the specific measurements provided for each garment to ensure a perfect fit.
Do you offer international shipping?
Yes, Duchess Boutique ships worldwide. Shipping costs and import duties are calculated at checkout based on your specific delivery address.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can request a change or cancellation within 1 hour of purchase by contacting our support team via live chat or email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer interest-free installments through Afterpay and Klarna.